Frequently Asked Questions

Where do you ship?

We currently ship within the continental United States only.

How long does processing take?

Orders are typically processed within 1–3 business days.

How long does shipping take?

After processing, standard delivery within the continental U.S. usually takes 4–6 business days.

How do I track my order?

Once your order ships, you’ll receive a tracking email. You can also track your package here: Track Your Order.

Do you accept returns or exchanges?

Because our products are made to order, we do not accept returns or exchanges for buyer’s remorse, wrong size selection, or ordering mistakes. If your order arrives damaged, defective, or incorrect, contact us within 7 days of delivery and we’ll make it right.

What if my item arrives damaged or incorrect?

Please email us at support@inkfinity.io with your order number and clear photos of the issue. We typically offer a replacement first, and a refund if a replacement is not possible.

Do you offer free shipping?

Yes — we offer free continental U.S. shipping on orders over $80 with code FREESHIP.

How can I contact you?

Visit our Contact page or email us directly at support@inkfinity.io.